Jill Pollander is the Vice President of Patient Services at the National Organization for Rare Disorders (NORD). As a member of NORD’s leadership team, she oversees vital programs that support patients, families, and caregivers in the rare disease community and drives initiatives that optimize access to care. Jill engages with diverse stakeholders in the rare disease space: including patients, families, caregivers, advocacy & research groups, pharma and biotech ensuring voices are heard, collaborations fostered, and impactful outcomes are achieved.

As a registered nurse, with multifaceted professional healthcare experience, from the emergency department to long-term care with a specialty in pain management and palliative care, as well as work in academia and risk management and mitigation.

A registered nurse by training, she advocates relentlessly for patient-centered care and leads with integrity, fairness, and a touch of humor.